FAQs

1. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 5–15 business days depending on your location and product availability.

2. Do you offer free shipping?
Yes. We offer free shipping on orders over $150.

3. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email to monitor your shipment.

4. What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods available at checkout

5. Can I cancel or modify my order?
If your order has not yet been processed, please contact us as soon as possible. Once an order has been shipped, modifications or cancellations may not be possible.

6. What is your return policy?
We offer a 30-day return policy. Items must be unused, in their original condition, and in their original packaging. Please review our Return & Refund Policy for complete details.

7. What should I do if I receive a damaged or incorrect item?
Please contact us through our Contact Us page within 7 days of receiving your order. Include your order number and photos of the item so we can assist you promptly.

8. Do you ship internationally?
Shipping availability varies by location. Available shipping destinations will be displayed during checkout.

9. How do I contact customer support?
You can reach us through our Contact Us page, and our team will respond as quickly as possible.

10. Are my payment details secure?
Yes. We use secure checkout technology and trusted payment providers to protect your information.